Privacy Policy
How we handle your information, and your shop's data. Last updated August 2026.
Who we are
Amateta Systems trades as A POS and is based in Windhoek, Namibia. You can reach us at support@amateta.com or +264 85 344 1248.
What we collect
Two different things, and it matters which is which.
Information about you
When you enquire, sign up or contact support we collect your name, business name, email address and phone number, and we keep a record of what you asked us. If you subscribe we also keep a record of your payments. We do not store card numbers — payments are handled by the payment provider, not by us.
Your shop's data
Your products, prices, stock, staff, sales and customers belong to you. We store and process them only to run the service for you: showing your reports, syncing your till, backing your data up and supporting you when you ask. We do not sell it, we do not share it with anyone else, and we do not use it to advertise anything to you or to your customers.
Where it is kept
Your data is held on our hosted servers and, if you use the Windows desktop till, also on that computer so it keeps working with no internet. The till syncs to our servers when a connection is available. You can export your own lists — stock, sales, customers — at any time from inside the app.
How long we keep it
For as long as you have an account, plus a reasonable period afterwards for accounting and legal records. If you close your account you can ask us to delete your data and we will, except where we are required to keep records of transactions.
Who else can see it
Only the staff you create in your own account, and the small number of our people who need access to run and support the service. Our hosting provider stores the data on our behalf. We will disclose information if the law requires it, and not otherwise.
Keeping it safe
Connections to the service use HTTPS. Passwords are stored hashed, never in readable form, and staff PINs the same way. Each business's data is separated from every other business's. No system is perfect, and if a breach ever affected your data we would tell you.
Your rights
You can ask us what we hold about you, ask us to correct it, ask for a copy, or ask us to delete it. Write to support@amateta.com and we will respond.
Cookies
We use cookies for one thing: keeping you signed in and keeping your session secure. We do not use advertising or tracking cookies.
Changes
If this policy changes we will update this page and change the date at the top. If a change materially affects you we will tell you directly.
Questions about any of this? Get in touch — a person will answer.